A Promotional order placed more than 21 days ago and no Installation as yet!!

<p>I have app**** online for the ADSL uncapped promotional package 4mg line on the 10th April and since then i have called Telkom more than 10 times and have just received no help at all! The experience from receiving a call confirming my order has been pathetic and has just caused me such an inconvenience. The agent firstly has inserted the incorrect complex number after I have informed him that this is not my complex number and he should please insert the correct number for no future issues to arise. The first delay was when they realised my complex number was incorrect which eventually was updated and is now correct, secondly they found technical issues with the copper cable connected to my complex which i understand but I can speak to any technical department or the actual technician they sent out and found this issue I just keep being transferred back and forth on numerous calls. I am absolutely fed up with Telkom and their pathetic service offering and customer consultant not knowing how to assist me. I have two escalation numbers since 977 923 & 979 383 which is of no help to me as well. I would like to know if I will ever be able to actually get this line installed and have internet with it being almost a month since i placed my order or at least a technician calling me to assist me and give me feedback regarding this. All i was told at this point is if after two months since placing my order and the copper cable issue is not corrected my order will just be cancelled! </p>