1 reviews | Active since Sept 2016
(A)Pathetic Line Service Both ADSL and Land Line
<p>I have had 3 or 4 faults in as many months. The worst of which saw me without a land line or ADSL service for about two or three weeks, mid july to early august. I phoned in the fault three times and each time got a different story on why my line was down, to this date still no adequate answer to why I had no line for so long. The joke is I get very nice offers from my ADSL provider, NOT TELKOM, but cant go with higher speed ADSL packages because I rarely recieve the 4 mb line speed I pay for now. The other laughable matter when it comes to ADSL is Telkom are always trying to pass service loss blame to my ADSL provider. Sick and tired of sloppy pathetic service can't wait to go pure fiber and lose Telkom and their apathetic approach to telecommunications service. Thats what happens I suppose when you allow one company to monopolise a service industry, the just don't give a damn.</p>
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Busi
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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