1 reviews | Active since Mar 2017

14 Mar 2017, 12:40

A nightmarish experience

<p>I've been with Telkom mobile since their inception and never been happy since. Their billing department shows no regard for customers and issues are never resolved. No matter how much I hope their service will improve every time I upgrade things just take a turn for the worse and even if you quiry they never respond. I urge everyone to stick with their service providers and not go anywhere close to Telkom. This is one display of high level incompetence and this company is not worth any more support from me or my family and friends. I really pray for it's downfall </p>

0
Replies (3)
Telkom
Telkom's reply15 Mar 2017, 09:40
Official

Hello ntate-bodigelo

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply16 Mar 2017, 09:55
Official

Good Morning

Thank you for making contact with us.

Please be assured that we have sent your query to the Collections Team for further assistance, they will be in contact with you.

Your reference number: ***0

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply16 Mar 2017, 09:57
Official

Good Morning

Thank you for making contact with us.

Please be assured that we have sent your query to the Collections Team for further assistance, they will be in contact with you.

Your reference number: ***0

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,