1 reviews | Active since Sept 2016

07 Nov 2016, 12:24

A New Month another problem....same old damn telkom

<p>i had a complaint that i sent to useless telkom on the 04.10.2016. i follow up numerous times, but never got any feedback with telkom. i called, i emailed i complain and no joy at all out of them. service is disgusting. on the 27.10.2016 a lday by the name of Maxine from the complaints department called me back to tell me that they finally sorted it out after a damn month and after i paid again for no service. i then received a call 04.11.2016 from another lady from the complaints department, now they want to put me in a worse position. i explained about speaking to Maxine. and the things that maxine promised were not even done like she said.. i then spoke to Maxine again who promised that she will call me back before then COB on friday. its monday afternoon and no callback.</p> <p> </p> <p>i phone customer service, if they can evene be called that, cause they just as useless. ive asked for contact numbers and they cant assist. i have asked for a team leader, im not sitting on hold over 15 min waiting for that team leader. i cant believe its now a new month and im still sitting with problems. i want someone to call me back that can actually help me. i cannot deal with telkom anymore. i cant believe your service is so pathetic. you have the worst service rate ever, and cleary it doesnt bother you. i want this error sorted out NOWWWW!!!!!!!!!!!!!!!!</p>

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Replies (2)
's update07 Nov 2016, 13:35
Reviewer Update

i would really like a call from someone today.

i am tired of running up and down now.

's update09 Nov 2016, 08:04
Reviewer Update

i have still not recieved any call from telkom.....YOU ARE P***ing me off now and i am getting highly fustrated with Telkom.

i want a flipen call today. you people are useless. i can promise you if i do not received a call today i will cancel everything with you and will not pay you a cent. i will make your name **** like it already is. your service is pathetic and i will make sure everyone that is involved in my case will have bad name... you are useless....i want a call now