1 reviews | Active since Jan 2017
A NEW CUSTOMER AND I AM ALREADY GETTING TERRIBLE SERVICE
<p>I schedule an order to be installed on 01/03/2017. They sent an sms to confirm this. Then i receive another sms that now all of a sudden changed the date without my consent. I phoned telkom and they scheduled it again for a date 17/02/2017 which was convient. I then get confirmation of the date. A few hours later they change the date again. I had to call again however by this time the technician had been dispatched. They esculated the call and said a technician will call me back before the end of the day. This was mentioned by Samke Mbele. She insisted that everything is gone through and that i will definetly get a call from them. However there has been no calls as yet. I then call again, however i keep getting transferred to different departments only to be told to call the original department i called. This is absolutely ridiculous.</p>
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Yazied
Telkom Social Media Team
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us the order number and ID number of applicant to ***
Please insert *** in the subjects field
Regards
Yazied
Telkom Social Media Team
