MBAH
Mahomed Bilal Amode Hoosen
1 reviews | Active since May 2011
04 Aug 2018, 09:58
A month without service!! But what’s new with that.
We have been without service since 8 July. Despite logging complaints on multiple occasions we still have no service, almost a month later! The struggle to get through to the call centre is not new to anyone. When you do actually get through all they do is apologize and you dont hear from Telkom ever again. Bunch of useless punks there.
In the meantime I am incurring mobile voice and data costs for which Telkom would never consider reimbursing!
And I ask them again, can I get some assistance please as soon as possible??
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Replies (1)MBAH
Mahomed Bilal Amode Hoosen's updateReviewer Update
10 Aug 2018, 13:39Thanks Iqsaan. Telkom needs to communicate more effectively with its customers, especially in cases where there is an outage...in my case an outage for one whole month! In addition, please be clear what the cause of the issue is...Telkom has been so relucrant to specify what the cause was.
MBAH
Mahomed Bilal Amode Hoosen's update10 Aug 2018, 13:39
Reviewer Update
Thanks Iqsaan. Telkom needs to communicate more effectively with its customers, especially in cases where there is an outage...in my case an outage for one whole month! In addition, please be clear what the cause of the issue is...Telkom has been so relucrant to specify what the cause was.