A month to move a residential line

<p>6/5/2016 I called the call centre to move my lines from one house to the other. I received a message that it was scheduled for the 17th of May, technicians came to my house, left saying they needed parts - never heard from them again. I followed up a week later through the call center - parts received they will contact me. Again in the 1st I followed up with Telkom, date was set and confirmed for the morning (today 6/6/2016). </p> <p>I have spent the last 3 hours on the phone trying to get through to telkom - no one can help me. I was put through to the sales department as fault logging department tells me that I wasn't supposed to log a fault on their system - honestly the service is absolutely shocking. </p> <p>I still have no answer from telkom and no technicians been in contact with me. </p> <p>A month later and absolutely nothing from telkom - it's such a pitty they have the monopoly of the industry.</p>