A month long wait for SA's fastest internet.

<p>Our Internet and landline services supp**** by Telkom ceased functioning over a month ago. I called the call centre and lodged a complaint on the 27th of February and now on the 3rd of may, after dozens of calls to their technical and service department plus escalations and numerous empty promises of a call from supervisors or technicians, the services are still not working. After a request for ANY direct line office/work or person I was told this is not Telkom's policy and that you just have to sit on hold for however long it takes to finally get to someone who can help; leaving no room for any follow through or accountability and constantly receiving the same advice/reassurance from each new call centre consultant, leaving you exactly where you were before.</p> <p>So I decided to deal with this through the only avenue that any of these big service providers in our country respond to; yelling and swearing at some poor unassuming consultant at the call centre and a Hello Peter review. I delivered quite a stress relieving disquisition on some unsuspecting consult and sure enough now it is being dealt with; however she informs me that the technicians are only going to be available in a weeks time. So after more that a month of trying to resolve the problem I have another week to wait; because obviously telkom's tech support have a month waiting list.</p> <p>It is so disappointing that the only way to receive decent service is to scream and shout.</p>