A month later & still no stock or feedback

I took up simple uncapped plan with Telkom 21 Sep & was advised that I will receive a 3G ****le 200MB recurring over 12months.<br> <br> Firstly I was issued with an old Zyxel router (according to technical support the Zyxel routers were supp**** when ADSL was first introduced) the store never had stock & I was issued with that particular router.<br> <br> I was then advised that the store doesn't have any ****les in stock an email was sent to Wenzel who was quite helpful & prompt in his initial response on the 28 Sep he advised that he will check on availability & advise, no feedback was received on the 16 Oct I again sent a request to follow up on availability he then responded on the 19 Oct stating a request was sent through & he will advised. <br> <br> Yesterday I physically visited the store to inquire & was advised they still do not have stock. I'm really annoyed that a month later there still is no stock & I keep receiving a response with no clarity as to when the ****les will arrive. <br> <br> This is poor customer service & is not meeting customer expectations further to the above my landline is not working I logged a fault 496CRK2710 & would like my acc credited for days of no service for calls