A month later still no service

<p>I have been patient enough. I reported a fault on the 8th Feb 2017... I have been calling to find out progress on the fault almost daily with one person to the next lying constantly. I know the fault is now with the lines department and there has been a line specialist assigned to it last week Friday. I expected my line to be up atleast by now. I do not wanna post on Twitter and Facebook as it seems there is a huge copy and paste syndicate going on when it comes to replies to a query. Every person gets the same reply and they continuously ask for a ref nr, but there is a conversation thread. All I just want an estimated time of completion. Sinethemba at escalations was kind enough to tell me that by Friday it would be complete according to the area manager and i was patient enough to wait... and i waited for nothing. Telkom, you either have a huge problem with capacity or incompetence or both. Address your issues.</p>