A Month Later

So a month later after I have reported, the only feedback I had was a call on the 7th of December from the Telkom HelloPeter team asking me what is my telephone number. the number on their side was shown as a business Account...for a home installation......i did look at my telkom online bill to get the number and confirmed it is the number that they where seeing and sent a reply mail. till date now new contact and guess what the bill increased with no comeback or fixing of the line. I am not going to pay till this situation is resolved.. my phone line is still not working and the internet connection is intermittent and slow....plus I do not know what has happened with the contract dispute that was logged from the cresta shop either.