tM
trevor M
1 reviews | Active since Nov 2015
03 Dec 2015, 14:54
A month later
4 weeks have come and gone. Where is my phone? They were out of stock and i changed my device, b ut turns out no one ever made that change. Their call centre terminates a call after holding for 59:59s for someone to take your call. I had to make this call 3 times just to get some clarification on my order today. \WE APOLOGISE". It's like they teach them that at the school of how to be part of the Telkom family. Minister would call them a bunch of \""?ncompetent people\"""
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Replies (1)Telkom's replyOfficial
03 Dec 2015, 21:00Hello HelloTrevor,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM169080 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM169080 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply03 Dec 2015, 21:00
Official
Hello HelloTrevor,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM169080 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM169080 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
