A month has gone by and still no response from Telkom

<p>I logged the below review on the 16th Jan 2017 regarding MultiSim (incorrectly refered to as FreeSim in the last review) and all i have received from Telkom is a reference number. Nobody bothered contacting me or getting back to me. </p> <p>If i try and follow up with Telkom using the reference number i get told, they need a case number not a reference number ... what?!?</p> <p>https://www.hellopeter.com/telkom/reviews/lte-smartbroadband-uncapped-wireless-and-freesim-telkom-confusion- ********** </p> <p> </p>