A month and waiting, how poor can your service be

I've been struggling for 4 weeks now to have my account corrected.

Visited your stores a few times, spent countless hours calling your helpline and emails but just keep being told someone will call me.

To date no call or feedback received and my line is still not operational.

I can't even say pathetic service because there is no service.

If I'm not contacted today with a resolution, please provide your CEO and Directors contact details as I would like to include them in my next email that I'll be sending to ICASA and the CPA with all my correspondence to your company.

I'm waiting a month now already but be that as it may so glad that other providers are now rolling out fibre in our area. I'm sure there service can't be worse because with Telkom I got none thus far!!!!!