A month and still no feedback

Item: Telkom
Rating: 2
Author: Themba M

I app**** for the March Madness 5GB with a free Mifi router for R99 that was limited to 1000 people. A week later an agent called to say I qualified for the deal. Great! Two weeks later, no feedback and your Twitter guys and online chat never respond. Can I find out what's the status of the contract. Please do respond! Your company already has a reputation of not responding and this is not good for your PR. Can I have closer on this matter thanks

Helpful (0)

Replies (1)

Telkom's replyOfficial

29 Mar 2016, 14:48

Hello mbuzi,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom's reply29 Mar 2016, 14:48

Official