SM
Shamir M

1 reviews | Active since Mar 2014

12 Feb 2018, 12:05

A month and nothing resolved

A month ago I reported a fault on my noisy line via sms and nothing has been done to date and when you call fault reporting you wait forever.

Telkom service is regretfully disgusting.

0
Replies (5)
SM
Shamir M's update22 Feb 2018, 17:37
Reviewer Update
No response as yet
Telkom
Telkom's reply08 Mar 2018, 07:29
Official

Hello Afwan

The fault 124CTK030318 has been escalated to our assigners for their attention, escalation ***.

We awaiting feedback and will be in contact with further progress.

Regards

Noleen

Telkom Social Media Team.

Best regards,

SM
Shamir M's update12 Mar 2018, 14:01
Reviewer Update
Hello No feedback received as yet
SM
Shamir M's update12 Mar 2018, 14:01
Reviewer Update
Hello No feedback received as yet
SM
Shamir M's update25 Mar 2018, 12:10
Reviewer Update
Nothing has been done till now. Telkom keeps sending sms to say restored. The latest reference number is 34CTK250318. For a company such as Telkom this is conning to the extreme. Disgusted