A month and counting ...

<p>Telkom's support services have long sinced moved way below zero, but keep on dropping. I have been experiencing problems with my ADSL service and had to log more than 5 faults, as Telkom conveniently closes them without any resolution or feedback. The cherry on top is the most recent technician who claims that I denied him access to the premises? Duh. On the phone I merely question why another speed text was required, and why noone bothered to check the box or the problematic local ADSL exchange. All of a sudden no agent can trace his name anywhere? Strange ... Same applies to a request to upgrade my line. Several requests were submitted via Telkom's website and their 'social media tam', but two weeks later I have had no response whatsoever. As for the social media team, their forte seems to be sending one a meaningless FB messenge at 4 am in the morning. Again, duh.</p>