1 reviews | Active since Oct 2016
A month and a half on and no resolution in sight
<p>I asked Telkom for a number port and instead my number was cancelled. I got a Telkom contract through Mondo and I asked Telkom to kindly port my already Telkom number to the new sim. Instead of having my quiry actioned, my number was cancelled. As it stands I cannot perform internet or cellphone banking functions because my number has been cancelled. I cannot open the gate at home because it is linked to my number. I have had this number for more than 10 years and I can't imagine how many people will not be able to get hold of me. </p> <p> </p> <p>At this point I am willing to pay the R800 to cancel the contract I have with you and go somewhere else, just please give me my number back. </p> <p> </p> <p>Thank you</p>
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Technical Team for further assistance.
Your reference number is ***1.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Technical Team for further assistance.
Your reference number is ***1.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
