A month and a half of a phone and ADSL not working

I phoned Telkom on 10 February 2016 to cancel my ADSL line but to keep my landline working. I was told by a very friendly lady that it would cost about R90 to cancel the ADSL. Easy. Just mail serv@telkom. So I did that.<br> Phone and ADSL stopped working on 12 Feb. Tried to log the phone fault on 15 Feb. and at least once a week since then via phone, email and Telkom website. <br> Then I got a bill at the end of Feb for the full internet and phone. <br> Logged the fault again and again.<br> It is still not working.<br> Got another bill for the ADSL and phone line. <br> Nobody seems capable of resolving the issue. I'm told that the line is suspended, yet I am still being billed for it. This is completely unacceptable and in breach of contract. Telkom is not supplying me with the service I am paying for or that I signed up for. Bad bad bad.