A money seeking **** from Telkom.

I requested a contract on the 19 May 2018 @ the Telkom store in cresta, I was being assisted by a lady names Asanda. I received the phone on the 20th. The promotion stated that it was a 2GB Iphone X for R949 with insurance for 242, that was the agreement between myself and Asanda. I told her a couple of times that i dont want any extra data top-up on the contract and they should limited it to the 2GB provided. She gave me an attitude and continued with the contract. All my documents provided states that I get paid on the 25th. She didnt ask me any questions or confirmed anything including the date of debit. A week after using the phone. I had no data and i couldn't make calls. I went back to Telkom and they advised that my data was finished because the full 2GB data was not allocated. so I depended on my WIFI to use the phone. They i get an unpaid debit order on the 20th (2 of them), the amount was R2700,17 i was shocked, because the agreed amount was R1,171. I called Telkom and I was advised about the extra charges included on the contract. So i went back to Telkom for assistance. I informed the consultant that the amount debited was too much and that it was not the agreed amount and that they should rectify the error. Only then i was advised amount the accumulating amount on my account. I asked for a solution and none was provided. I was threatened when i advised that I don't want the phone/contract anymore. The attitude I received from the consultants was shocking: one of them said to me I must just pay for the phone and be strong about it. I advised her of my commitments and the mistake they made on the contract. Why did Asanda select the extra amount without explaining it to. I refuse to pay the R2700,17 and will be happy to return the phone. How many people go through such a money seeking processing without an explanation. Then i was advised that the voice minutes on my contract are only for Telkom to Telkom but when I receive the sms from Telkom about my data it said I have 70mins voice to all the network. i was also advised that I will be held liable for the unpaid debit orders. why would Asanda select the 20th when I get paid on the 25th. Why would she enable the extra R500 on my account when i run out of data without asking me first, especially because i mentioned to her that I dont want any extra interest on the account. there is no way on this earth I will pay R2700 for a phone. every time they debit my account I will be forced to reserve it till the amount is resolved. Asanda will pay the rest of the amount because she failed to do her job. I would have been nice if she took the time and explained in detail. I would have went to Vodacom/MTN. Now I am annoyed with the sh#t explanations and rude consultants from Telkom. If I cant make call to all networks and I cant buy voice data what is the point of the contract? must I pay R2700 just to surf social media? what the ****!!!. ... I need this resolved urgently.