1 reviews | Active since May 2013
A mission to upgrade a Telkom Mobile contract
It has been now 3-4 months that I am trying to upgrade my Telkom contract without any success.<br> <br> It is either the store does not have stock or I spend hours on the phone dialing 081128 or 10213 and get to listen to the promo of the iPhone 6.<br> <br> I am now left with 3 options:<br> 1. Wait until one day Telkom contacts me again to tell me that I am due for an upgrade (on a contract that is now finished);<br> 2. Continue to try my luck spending a lot of productive hours trying to get them to attend to my case;<br> 3. Take another contract with MTN, Vodacom or Cell C and spend money on 2 contracts instead of one;<br> <br> I am still paying for the contract although it is already finished, unless Telkom is not interested in making money or is trying to see how popular it has become.<br> <br> I would be glad if someone from Telkom could attend to this matter before the end of today or they will lose one customer.<br> <br> Thanks in advance.<br>
This response serves as confirmation that your query has been received.
Your reference number : SM219266
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM219266
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
