ZD
Zanele D

1 reviews | Active since Feb 2019

15 Feb 2019, 09:45

A joke of a service provider and ****ty service

I am gatvol with the ****ty service from Telkom. I had a contract with them which ended last October. I cancelled my contract online as advised by their consultants submitted all relevant documents online even went to their outlet a month later to double check if it was indeed cancelled and was assured it was. I did all this because I've been hearing not so nice things about this company so I did all I could not to be stuck with them but still to this day they are still debiting my account. Whenever they do I either have to go to the bank for a reversal or incur charges (which do not come cheap) with my bank. I am tired they do not care about clients. Obviously all the bad reviews in different platforms fall on deaf ears. I will never have a contract with them ever and will recommend it to anyone. Even when I still had it I coudn't connect (with the wifi) but I paid every single month. I seriously have never come across a comoany that does ot care about clients or it's reputation. Just stop debiting my account I'm sick of paying costly bank charges because of you. And the one star I gave you no that was just so I can be able to proceed and give my review you do not deserve it do not fool yourselves.

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