MP
Michalen P

1 reviews | Active since Aug 2016

13 Oct 2020, 07:41

A great experience from your service center

I would like to provide feedback on the service received from Chloe Shabalala. I had amazing service from Chloe Shabalala (Call ***)

Excellent customer service experience: 1. She took time to build rapport 2. Understood the needs and resolved them 3. Juggled technical difficulties on her system without making us feel helpless. 4. Went the extra mile by dealing with and additional query even with further technical difficulty as we could not get your SMS system to send a password, and still resolved the query.

Always stayed calm and in control.

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