A full day wasted waiting

<p>We received an SMS that our line would be installed between 7:30 and 12:00 on 24 May 2016 (Order number ***).</p> <p>I waited all morning and there was no technician, no phone call. Eventually I phoned to enquire and they informed me that it is still on the system for that day.</p> <p>I ended up wasting the entire day waiting for Telkom, I had to take unplanned leave which counts against me at work and we are still not connected.</p> <p>I cannot waste another day waiting and hoping for a technician to show, please can you ensure that a technician visits us this weekend, 28 May 2016 to install our line.</p>