1 reviews | Active since Apr 2010
a few good people
After not having a messaging system for three months, and no lines for about three weeks, and after numerous fault reports, I have to give a few Telkom employees a huge thanks who took the time and effort to sort me out. First there was Anthony in the call centre who spent half an hour looking at the history of my fault reports (latest fault report 4CRI270515). Less than 4 hours after speaking to Anthony, Sipho Tshabalala arrived and spent about 6 hours sorting out my lines. He assured me that he would get the correct department to sort out my messaging system. A huge thanks to Eshwell van Heerden and Alan Solomon for sorting out my messaging system. A huge bouquet to the four of you who have taken the time and effort to resolve my issues and have renewed my faith in human kind. It is nice to know that there are still people like you in the service industry!
Thank you for taking the time to feedback on the positive experience you had with us.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a great day!
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with us.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a great day!
Regards,
Launa Molapo
Telkom Social Media Team
