MN
Mark N

1 reviews | Active since Feb 2017

10 Feb 2017, 12:54

A Faulty Cell phone from Telkom

<p>Sell Direct called me for a Tekom cell upgrade. I agreed and received my device (Huawei P9 lite) on Wednesday 8th February via delivery company at around 15:30. It is now Friday 10th Feb 2017(12H45) There is a problem with the device battery life and now have a problem having it replaced. Still waiting for them to call me.</p>

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Replies (1)
Telkom
Telkom's reply13 Feb 2017, 09:09
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Sell Direct Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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