MvdM
Melissa van der Merwe

1 reviews | Active since Jul 2015

09 Jul 2015, 16:03

A deserving compliment

For the past few days I have been having a problem with the wireless internet connection. Deciding to ask for assistance i called 10210 and was assigned to Miss Avuyile Kokoba, who assisted me over the phone. The process to fix the problem took a while due to old technology and the process that we had to go through to find the fault. The call was actually pleasant despite the length as it was always up beat and patient. Assistance such as this should be recognised and awarded! Thank you.

0
Replies (1)
Telkom
Telkom's reply13 Jul 2015, 16:31
Official
Hello Melissavdmerwe,

Thank you for taking the time to feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as it allows us to improve the service we offer to our valued customers.

Have a wonderful day further!

Kind Regards
Tebogo N
Telkom Social Media Team
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