A complete mess

<p>So I'm done with the incompetence at telkom I had a huge fight with them earlier this year about a cancellation that was supposed to be done almost 2 years ago. </p> <p> </p> <p>My girlfriend at the time was paying for the line so when we broke up and she left to America we made sure to fill in change of ownership forms. And cancellation forms and a million other forms. That didn't seem to be administered. </p> <p> </p> <p>1 year later and I'm still having to deal with an ex because they have no records of cancellations docs. Then I'm told no she has to be here to cancel even though it was explained she had immigrated. </p> <p> </p> <p>Well finally I get my line under my name after 2 years. This time I make sure everything is filled in and I even make sure to put it as a debit order so that I don't have to worry. </p> <p> </p> <p>This on it's owned took more than 4 months. But everything looked good. </p> <p> </p> <p>Now I travel alot and many times I'm in areas that do not have reception or internet. Thus the reason I opted for debit order. </p> <p> </p> <p>Then all of a sudden I started getting invoices that firstly had my name spelled incorrectly and instead of dsl line I'm getting charged for phone calls even though I don't have a telephone. Also I worried it could be ransomware. </p> <p> </p> <p>Anyway fast forward and all of a sudden I have a suspended account and a bill of 1500 because I haven't been paying even though I made myself quite clear to put it as debit order on the phone and in the telkom shops. I don't budget or check my accounts every month because I don't have the time and I'm not way that inclined so it's why everything I do is debited. </p> <p> </p> <p>This is really unacceptable and now I have to come up with a bulk sum of money because people are not doing their job. </p> <p> </p> <p> </p> <p> </p> <p> </p>