A Company that does not understand who butters their bread

<p>I was an adsl cusomer with telkom and after fibre was installed in my area, they approached me to change to fibre (Vumatel), i agreed and the instructure was changed. what was supposed to be a fibre experience has turned out to be a nightmare. The services app**** were not correctly app**** and got 40% of data. charged for services that were supposed to be turned off. After 10+ calls to telkom and Vumatel, i was advise to apply for cancellation of services that were not needed. Got a call from telkom, all done and refund for excess charges would be done. 4 days later, an arrogant lady who has no understanding of who is her real employer calls that my account is in arrears, now my services have been turned OFF for non payment! Why should I tolerate this kind of service while there are reasonably better service providers that dont behave like the CITY OF JHB... can't wait.</p>