A CIRCUS CALLED TELKOM.

Have had a Telkom Landline for 60 years but have never experienced the disastrous so-called Service in my life. They send me my Invoice AFTER the due date every month and then charge me INTEREST. When I went into their Branch at Eastgate to CANCEL this Line I get told that they CANNOT cancel at the Branch any longer. I must go on to "MyTelkom" and do it there. When I log onto My Telkom it states that my Email address belongs to some one else ( or is it me?) They tell me to register a new account utilising another E-mail address to Register. I do this but they send out an OTP on some strange File that our phone cannot read. Why they can't just send out a REGULAR e-mail like the Banks do that we can READ? There is NO WAY that you can report this or SPEAK to anyone that knows anything at Telkom as there are NO E-Mail addresses or Telephone Numbers for ANYONE in Authority! The "agents" in the Call Centres WILL NOT let one speak to anyone in Management ND HAVE CUT ME OFF SEVERAL TIMES when I have insisted they transfer me to someone higher up! And they call this a Telecommunicactions Company. More ;like a CIRCUS these days.