A challenge to Telkom

This is a challenge to Telkom to get someone of authority to contact me and resolve my technical issue and line installation. 10212, 10219, ***, [Email Removed] All mediums of contact I have been given by our friendly call center staff for technical help of which none of them work. I have now received 4 responses to my 4 complaints mentioning how someone will call me to rectify the problem. Up until now I still have not received any call and I still have a land line that does not work and Telkom are happy to keep billing me or it naturally! Furthermore after having changed my contact numbers with Telkom they still manage to try and get hold of me on a number that has not been in use for close to 2 years. So I really challenge Telkom with their so called great service to call me and offer me that great service. It's only a line installation, I am sure you have competent people who are able to execute the order without any hassles. By the way my actual phone number is on the complaint if you can't find it on your system.