1 reviews | Active since Jan 2020
A bunch of *********** ****mers
What a place filled with mess, chaos and sheer incompetence. It's interesting how quickly money is deducted from one's bank account, but no one notifies customers about penalty fees or overdue amounts owed to this company. Instead, they notify you in the middle of the night that they're suddenly switching off your cell service.
Don't event TALK about calling their customer service line, where employees are trained to only deliver one-line responses to you that says "sorry ma'am your line will only be back up in 48hours" And when I get irate and ask logical questions, the answer to those questions remains the same.
Telkom's customer service has always been appalling and they should know that the only reason consumers dare tread in their direction is only due to the contract deals they offer. Nothing's changed since day 1 it seems. Horrible customer service with non sensical methods and tactics.
