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frieda G

1 reviews | Active since May 2016

10 May 2016, 09:08

A big huge thank you to Ernest Makamo from Telkom

<p>I had problems connecting to the internet. Ernest kept on trying kept on directing me to try the next and the next option. To no avail. Then he realised that it was my keyboard and that the system does not regonised the @in the p***word. He provided a p***word without the @ and the problem was solved.. Thank you Ernest and Telkom. i have much appreciation for the service provided by your call centre agents. They are well trained and always treat me with the greatest respect. Well done!!</p>

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Replies (1)
Telkom
Telkom's reply11 May 2016, 08:33
Official

Good morning darsha

Thank you for taking the time to give feedback on the positive experience you have had.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Hope you have a great day further!

Regards,
Moenieb.
Telkom Social Media Team.