1 reviews | Active since Nov 2016

03 Jan 2017, 12:41

a bad joke

<p>Waiting for a full refund from Telkom in the amount of R 2100.37. Phone was collected by Ram and Mobile Talk confirmed cancellation in Aug. But Tellkom has not cancelled the debit order or contract up until today. The last case number opened # ********** which was this morning. Please sort this out once and for all. Really getting so frustrated. </p>

0
Replies (3)
Telkom
Telkom's reply04 Jan 2017, 09:21
Official

Good day,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Mobile team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,

Telkom
Telkom's reply05 Jan 2017, 16:06
Official

Good Day

Hope the correspondence finds you well.

Please send us the account information related to the complaint to *** ( subject AI*** ) for follow up purposes.

Kind Regards

Telkom Social Media Team

Best regards,

's update09 Jan 2017, 12:55
Reviewer Update

Please note that i get one call and unfortunetly i could not answer it - and i dont receive any more calls.. so one call and you give up.. its R2100.37. PLEASE get back to me today!!!