😡😡😡😡😡😡😡😡😡😡😡😡

I app**** for a device online which they told me was cancelled due to a stock issue and THEY advised me to go instore. I went instore only to learn they processed an application online WITHOUT CONTACTING ME. I called Telkom online to make sure it's cancelled and the agent said YES I'M SENDING THROUGH THE CANCELLATION. I got my device instore and a few days later TWO DEVICES WERE DELIVERED. We managed to reject one delivery but the other device was DELIVERED TO A NEIGHBOUR! I returned the device and they charged me for TWO MONTHS and refuse to give my money back! My debit orders are failing and gaining interest while they are receiving interest from my money!!! MULTIPLE calls to get my own money back and the only solution is "on my end I will file a case" ...heh??? 2 - 3 months later and we are still filing a case!