9cwi240615

Just shocking, How does one run a business without a telkom line, we pay extra to have a business line to get better technical support and yet the fault has not been resolved in more than 3 weeks. Someone needs to do something about this slow service. And from one call centre agent to another you get a totally different story.<br> The communication between technicians is so terrible that everytime a new technician arrives on the site he starts the troubleshooting all over again and comes to the same result and informs me they must send a cable guy out. Between the 30/06 and 9/7 there has been nothing logged further in the call center so how are they supposed to keep the client up to date.