90 days of no service

<p>Our company has recently moved offices, 1 month before we moved, we sent letters to Telkom requesting our fiber line to be moved. We where told that it won't be a problem, we waited 60 days, only to find out that there is no infrastructure for Fiber at the new office. So we decided to cancel our 2 year contract, as we are still being billed for a service we are not even using, or not even going to be able to use. I went to Telkom, to send our letter of cancellation. Was told to wait for another 30 days, then we will be contacted with a settlement amount, and the line will be canceled. 30 days since then, 30 days, no calls, no emails, nothing from Telkom. We have been paying Telkom for 3 months now, for NOTHING! We are in the process of thinking of taking legal action. I don't know what to do anymore? It does not help to talk to anyone at Telkom, if you go to a Telkom store, they can't even help, you get put on a chair and your told to phone the contact center. JUST CANCEL THE LINE!!!!!!</p>