9 working days to resolve a case

<p>my mouth hung open when she said it takes telkom mobile 9 working days to resolve a case. But let me start at the beginning. </p> <p> </p> <p>27 jun 2017 I loyally paid my account</p> <p>30 jun 2017 telkom debited me for the amount I'd already paid</p> <p>1 jul 2017 I had the unauthorized debit reversed</p> <p> </p> <p>everyday since then automated calls and smsses about my unpaid account but each days call to the telkom mobile call center it gets confirmed that the account is up to date and they're escalating it for rectification </p> <p> </p> <p>18 jul 2017 telkom mobiles debited me again which failed and so my bank too now penalized me </p> <p> </p> <p>How many people a month get *****ed over by telkom mobile that they take so long to rectify there errors</p>