9 weeks to get ADSL?

Dear Telkom...<br> I app**** for a Voice line so that I can get ADSL through another ISP (line and data) on the 3rd of September 2015. Yesterday (15 Oct) a technician completed the installation after two other technicians came on the 29th and 30th of September spending a total of 10 minutes at my house (two and a half week gap). The technician yesterday (who was great) told me that the previous two had basically done nothing and that the line wasn't even working, so he went back and forth to the exchange until he got it working for me as it had already been 6 weeks (was told it takes 2-3 weeks) and he felt bad. A few days before the line was finally installed, my other ISP told me I must get Telkom to activate the line for DSL while the technician is there, as this had been done before, to save time. I have just received a call from Telkom to tell me that it will take 14 days for my ADSL line to be activated and then another week to get my line into the holding pool for the other ISP to be able to use it. SURELY NOT ANOTHER 3 WEEKS after it has been 6 WEEKS already? Come on Telkom sort this out. I need the internet desperately.