9 Months with no help!

<p>In the year of 2015 month of februaray I had added a contract to my Telkom land line account, which composed of a laptop and 3G ****le with data for a monthly fee of R299 for 24 months. After exactly a year this contract is suddenly cancelled with no authorisation at all from myself. I am hit with a telephone bill of almost R5000 which includes penalties for early cancellation of the Contract? Since March this year I have been back and forth to the Telkom stores and calling agents to assist in reinstating this contract on my land line ..its been 9 months ! Nothing has changed ...a dispute is logged ....then nothing and the reminders to pay this ridiculous amount start coming again ..and I am back to square one again ! In this time I still have been requesting my usage on my land line and keeping my account up to date. I have been to the Telkom stores on numerous occasions only to be sent back home with a number to call ,when I call the number I'm told I need to go instore..on top of that the service by most consultant's are so poor ,with only a handful of consultant's I spoke to whom have some knowledge of the system but now i am fed up ! Its been 9 months of this nonsense! I am i bieng punished and charged for something I did not do! I want to resolve this matter ASAP but it looks there is no interest on the Telkom side!</p>