9 Months No service and handed over

Telkom had a wobbly patch in out area during line installation. My service was disrupted in mid march. I refused to pay. I kept logging calls and they kept closing them saying my adsl service was working. They are also my ISP. <br> I bought an all in one package. Line rental. And ISP.<br> I have been in contact monthly with telkom to no avail. <br> I have now been begging them to show proof of usage but no one in sales, technical or collections even know where to start.<br> I have numerous online chats that I have saved. When I call Hanlie who actually understands that her company is completely useless at solving problems. <br> Besides the fact I had to buy in mobile services that actually work which I will be claiming in the court due to lack of service delivery.<br> My favourite was when the technician arrived at my house and said everything works, he blamed the problem on the ISP. I wiped the smile off his face when I told him Telkom was the provider.He then made a few calls, never heard from them again.<br> So I suppose I see them in court.