WB
Werner B
1 reviews | Active since Jan 2013
24 Feb 2015, 10:47
9 Months later still no resolve in issue
On 29 April 2014 I reported issues with my connection with Telkom Mobile. I had already logged 2 complaints Hellopeter. Telkom assured me the issue would be fixed and that a booster would be installed to fix the network errors I have. This had not yet happened and it's now been 9 months since the original complaint.<br> <br> I have been phoned various times to follow up on the status of this from Telkom, every time I reported that I have not been contacted about the installation and every time I was promised it would be resolved. <br> <br> Now I would just like to know what is happening with this??? <br>
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Replies (1)Telkom's replyOfficial
24 Feb 2015, 11:49Hello brink.werner,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
We apologise for any inconvenience caused.
Ref ***9 / SM91592
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
We apologise for any inconvenience caused.
Ref ***9 / SM91592
Regards,
Didi Guma
Telkom Social Media Team
***
Telkom's reply24 Feb 2015, 11:49
Official
Hello brink.werner,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
We apologise for any inconvenience caused.
Ref ***9 / SM91592
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
We apologise for any inconvenience caused.
Ref ***9 / SM91592
Regards,
Didi Guma
Telkom Social Media Team
***
