9 months later and still no solution in sight

After Telkom was unable to transfer my previous landline and internet the Telkom Shop in Clearwater sold me a new contract for a WR200 telephone but kept charging me for both lines!!!! It took six months of complaints and wasted hours for Telkom to cancel the previous landline but they continue to charge me for the previous Internet service as well as the current Internet service - 20GB of Internet !!! The WR200 system very seldom works and is more offline than online. Tried to make a call from the phone this morning and got a recorded message - this line is blocked - even though my latest statement shows I am paid up to date !!!! Two calls to 10210 each resulted in the call being cut and an engaged signal after I had twice explained my problem ... once to Primmi and a second time to Nandi. I HAVE HAD ENOUGH .... and will not pay one more brass ****hing to Telkom - Telkom can sue me, hand me over and jail me ....as a retired, widowed, pensioner I have nothing to lose!!!! Am going to but a cellphone ****le to use for Internet connection and will use WhatsApp for communication. Telkom can stand on their head and whistle Sarie Marais - I am over them !!!!!