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Francois B
1 reviews | Active since Jan 2014
26 Jul 2015, 12:39
9 faults reported in 12 months, still not working.
I have reported 9 faults over the past year and still they have not fixed the fault on ***.<br> <br> They refuse to call me after calling them 4 times in one week to get feedback.<br> <br> Absolute refusal to fix the line fault. Keep saying it's fixed but it is not.
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Telkom's replyOfficial
26 Jul 2015, 13:00Hello FrancoisBlignaul,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
Your reference number is: SM128545
We do apologize for any inconvenience we have caused you.
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
Your reference number is: SM128545
We do apologize for any inconvenience we have caused you.
Regards
Narriman Lalla
Telkom Social Media Team
Telkom's reply26 Jul 2015, 13:00
Official
Hello FrancoisBlignaul,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
Your reference number is: SM128545
We do apologize for any inconvenience we have caused you.
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
Your reference number is: SM128545
We do apologize for any inconvenience we have caused you.
Regards
Narriman Lalla
Telkom Social Media Team