MS
Marius S
1 reviews | Active since Jan 2015
29 Jan 2015, 19:56
9 days - hellopeter complaint - still not resolved
We loaded a complaint on 20/1/2015: Telkom Centurion breached contract and we then proceeded to cancel contract in January 2014. After several phone calls, emails and visits they are still unable to solve this problem and keep on deducting funds from our account and don't respond to communication. <br> <br> Still not solved and not responding to emails. We have to reverse the debit orders every time... Who will pay these bank charges?
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Telkom's replyOfficial
30 Jan 2015, 11:55Hello mariusserfontein,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Luleka Kewana
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Luleka Kewana
Telkom Social Media Team
Best regards,
Telkom's reply30 Jan 2015, 11:55
Official
Hello mariusserfontein,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Luleka Kewana
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Luleka Kewana
Telkom Social Media Team
Best regards,