1 reviews | Active since Jan 2014
<p>Logged a line fault with Telkom on 19 June - telephone ringing but no voice and no dialtone, but weirdly we still had some broken ADSL connectivity. Later the evening of 19th the wifi/ADSL started working, but no telephone.</p> <p>Technicians (by name of Shaun) came out 21st but hade no luck. We still had wifi/ADSL up to 23June when the technicians came out again; but when they left the wifi was now completely dead.</p> <p>We have a home school that is dependent on internet so I phoned Telkom at least once a day and got an escalation number - but no activity since 23 June. We are now buying expensive cellular data in addition to also having to pay our ISP for service we cannot use.</p> <p>I keep getting daily SMSs from Telkom to say they are attending to the problem, but nothing since 23 June.</p> <p>Not impressed.</p>
HI SmiddieS
Thank you for making contact with us and taking my call.
As discussed i will attempt to make direct contact with the assigned field technician in order to confirm a possible ETA to repair. I will follow up as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI SmiddieS
Thank you for making contact with us and taking my call.
As discussed i will attempt to make direct contact with the assigned field technician in order to confirm a possible ETA to repair. I will follow up as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
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