8tha is ripping a person off

I dialed the *123# promotions line and purchased the data bundle which is valid for 2 days and the Unlimited Telkom to telkom min on Monday the 16th of November 2015 at 15H07 . Which is a great promotion. I started using the data and the muniuts and experianced no problems. On the 17th November 2015, I made a call to a Telkom number and they charged me for the call. Once I called them they refused to refund the money, I then explained that I will proceed with action at cost, because they are *****ing (R11.00 is R11.00) As for the 18th of November 2015 that is when the fun started with me receiving a sms at 07H51 that I am now accesssing the internet at out-ofbundle rate which ment my data was revoked and the free munuits as well. I then received a call from the technical department same slop story so I reminded them that the Consumer Protection Act is there to protect us and I was told they were gonna call me now....I'm still waiting!! If a network promises you a sevice without disclosing monetary rules they can be taken to court and what amazed me is that they were still arrogant enough to tell me SORRY NO REFUNDS. The definition of a day = 24 hrs...******** or Civil