8ta - Poor Service and Feedback

I've been trying to cancel my 8ta cellphone contract after it expired end of October (after 24 months).<br> It still hasn't been cancelled and I received a bill (after trying to cancel the contract) to pay end of November with an amount that I will not be able to afford!!! I phoned Telkom again yesterday, gave them the case number, sent in the cancellation of the contract AGAIN and STILL NO FEEDBACK.<br> I will NOT pay for something I have NOT AGREED to use.<br> My case number is ***0.<br> Can someone PLEASE COME BACK TO ME REGARDING this and PLEASE CANCEL the contract as 24 month already passed.<br> I was happy with 8ta for 2 years, but after this incident (continuing my contract without my consent / billing me for something I did not agree on) I will never take out a contract with them again.