8ta personnel fail to migrate sim

I run an electrical service business and my business is dependent on a reliable means of communication between my clients and myself, hence I signed up for an 8ta business contract. Due to a high volume of dropped calls and insufficient network and data coverage I cancelled my contract.<br> On the 19th of May I wrote to them requesting the contract cancellation and the migration of the sim number to a prepaid basis, such that I could retain my number and my clients could still contact me.<br> Telkom cancelled the contract but are yet to reinstate my number onto prepaid. I have sent through several emails and made numerous phone calls, yet they do nothing. <br> All this whilst I lose business as my clients are unable to reach me.<br> Of course this is no loss to Telkom and they simply don't care!<br> What should have been a simple sim migration is turning into a nightmare, due to poor staff training and incompetence.<br> I wish this complaint on a public forum will stir them to action. It's my last resort.<br> <br> Frustrated and disappointed client