8ta Data bundles

Good Day<br> <br> on the 08/10/2015 i purchased data bundles for 8ta 5GB. Soon after that my connection was no longer working, i couldn't access internet till to date.<br> Number : TelkomSA<br> Content : Your account was successfully loaded: All Network Internet 5GB (Valid: sell date till end of next calendar month) [***]<br> Time : 08/10/2015 14:48:59<br> <br> Today i went to telkom branch at Irene Mall to check if theres a problem with my 8ta connection, i was told that 8ta sim card has been discontinued, and a sim swap has been done.<br> <br> My problem now is that i lost all my 5gb data. i had to recharge again for new bundles for new telkom sim. <br> <br> Can someone please explain how was my Data connection lost on the network which was discontinued and i was never aware of that. For months i have been frustrated with my network. Only Today i'm told 8ta is no longer working and my data bundles are lost.<br>